A pioneer in providing real-time ticketing and passenger information, Transdev is developing integrated digital solutions to better accompany every traveler.
Universal fare card catches on in the Netherlands
With an investment of more than €100 million, Connexxion was a leading actor in the creation and adoption of the OV-Chipkaart, a nationwide multi-modal, multifunctional electronic fare card developed in 2009. The card can be recharged in hundreds of outlets, on the Internet, in transport terminals and on board public transport vehicles. Since the end of the year, the system has been available on all public transport networks in the Netherlands. The traveler uses the same card regardless of transport mode, fares, operator, or the city or region traveled. Connexxion is working to extend the system's coverage to taxis.
Public transport Web 2.0
Ticketing systems are a key part of the mobility revolution. Online purchasing, contactless tickets, multi-modal passes, post-payment systems and targeted offers provide more freedom and simplicity for travelers. Digital solutions also contribute to personalizing the customer relationship and rationalizing network management, areas in which Transdev is showing itself to be particularly inventive.
300% increase
in online visits in 2011 over the previous year for the new MOBITrans® service in Grenoble.
My life, my city, my journey
Transdev was also among the first to propose real-time information solutions to help travelers on the move, providing access at home, on holiday or in vehicles to key travel information including mode choice, time, traffic and route calculation. New networks were launched in all countries in 2011 with smartphone applications, putting "intelligent transport" in the passenger's hands.
Urban Pulse
The Urban Pulse project, meanwhile, combining multi-modal information, geo-location and social networks, is opening additional new possibilities for managing urban mobility - and positioning Transdev as the provider of the key to the "smarter city."
50,000 people downloaded Urban Pulse over a 30-day period!
New horizons in mobility management
In re-inventing its profession to provide enhanced services to travelers, Transdev's leverages open information systems. Wi-Fi access enables passengers to make the most of travel time, whether in taxicabs, the subway in Seoul, trains in Boston and in the Netherlands, light rail in Tenerife, Spain, or on coach lines in Canada and the Netherlands. In France, the SmartNovel was tested in 2011 on several networks, allowing passengers to upload book chapters to their mobile device using a 2D barcode on board or in the station for leisure reading en route. The majority of networks have invested in social networks to facilitate conversations and content sharing with customers.