Transdev invests to make terminals and rail stations true network hubs, improving reception, information and individual services.
The company also offers digital mobile companions to facilitate passengers' daily transportation.
Accompanying each traveler
Making at least one connection within a single trip is a reality for most travelers. The priority thus becomes the ability to switch easily from one route or mode to another without losing time or being required to buy multiple tickets.
Public authorities have increasingly made intermodal capability a key criterion in their tenders, seeking networks and mobility systems that optimize the transport offer and customer satisfaction.
To accompany passengers door to door, Transdev completes the missing links in the mobility chain, such as shared bicycles or electric cars. In Nice, France, for example, the urban transport offer includes all-electric car sharing, much sought by merchants for their in-town deliveries; the service is part of a multimodal network that includes public transport, park-and-ride locations for cars and bicycle sharing.
FRANCE: Multi-modal, multi-channel and multi-service
Across France, mobility centers are central to the client relationship.
Public Private Partnership (PPP )
As part of a PPP, Cityway opened a platform to manage information and ticketing for all modes and all operators in the Oise region. Available via Internet, mobile devices and smartphone applications, the device simplifies itineraries for passengers and provides key data to help authorities analyze and improve the quality of public transport.
Mobility without borders
Working with 10 regional transit authorities in the region of Alsace, Transdev created the first centralized mobility portal that manages information across several modes of transport throughout a region. Mobile Internet applications and an eco-route planner allow route optimization.
Long-distance transport on demand
A call center handles reservations of 15 transport on demand services across the country. Software offers operators precise mapping and real-time updates on vehicle fleet availability.
NETHERLANDS: An inter-modal network in the Arnhem Nijmegen region
Connexxion won a 10-year contract to operate a new multi-modal network of nine trains and 280 buses, including trolleybuses, gas buses and minibuses for transport on demand, for the urban area of Arnhem Nijmegen in the province of Gelderland (central Netherlands).
The client's objectives include strengthening inter-modality in order to improve passenger satisfaction and increase ridership. In the neighboring region of Limburg, Transdev already assures an integrated management of urban and regional public transport networks which has resulted in a 50% increase in the number of passengers (bus and train) over six years.